Why your website’s lack of accessibility options is opening you up to lawsuits

Why your website’s lack of accessibility options is opening you up to lawsuits

Throughout this pandemic, we’ve all experienced a dramatic shift in our relationships with our devices. For a world that’s already become addicted to the internet, this addiction suddenly transitioned into an extreme and all-out dependence.

We became reliant on the internet for work and school, switching from in-person to virtual meetings, email, and chat apps. We now need the internet more than ever to keep us informed and entertained, ward off loneliness, and generally keep us sane by providing a window into what’s going on beyond our four walls.


In some cases, we even became reliant on the internet for basic needs, like groceries, medication deliveries, and essential information about COVID — from how to protect yourself to keeping up with new social distancing regulations.

But imagine how different your life would have been these past few months if you were only able to access a small percentage of the web?

A vast majority of websites still remain closed off to people with disabilities. To measure the size of the problem, accessiBe, an AI-based web accessibility solution, tested 10,000,000 websites for accessibility compliance. According to the study:

  • 98% of menus failed
  • 83% of buttons
  • 71% of forms
  • 52% of images
  • 89% of pop-ups.

What does this mean in practice?

Imagine going to a website and not being able to navigate to different pages — nope you only get to see one page here. Finding random blank buttons that lead to… who knows where. You find a form with blank spaces but no info about what it’s for and what information needs to be filled in. (These are particularly fun when they’re long forms you have to fill out to pay your taxes, apply for university or get a medical consultation.)

When shopping online, the spaces where the images of the products are supposed to contain very helpful descriptions like ‘image1’ or the classically understated ‘graphic.’ Want a summer sale discount on an ‘image 3’? Too bad you can’t read pop-ups.

Making websites accessible isn’t only the right thing to do — it can also protect against lawsuits

In the last three years, the accessibility problem has gained wider recognition through a series of increasing and high profile lawsuits.

In fact, according to data collected by law firm Seyfarth Shaw LLP, the US saw a 177% increase in web accessibility lawsuits between 2017 and 2018. Suddenly even big names like Domino’s Pizza, Nike, PornHub, and even the mighty Beyoncé were all sued for having inaccessible websites…Read more>>



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